Maltix Privacy Policy

Data Protection Act 2018

William Nicholls

Last Update 3 months ago

Data Protection Act 2018 (DPA 2018)

#2 Privacy Policy

Data Protection Act 2018 Maltix Ltd is a data processor for the purposes of the : and its representative is William Nicholls; the Independent Data Protection Officer is Maltix Ltd; data is used only for the purposes of customer initiated projects; the purpose is for Business-to-Business activities only; all processing is carried out within the UK and European Union and Commonwealth countries including South Africa your data is not transferred beyond these regions without prior consent; we have appropriate safeguards in place to protect your data as set out in our ISO27001 policies; generally we retain emailed information for seven years and project data for three years; you have the rights expressed in the Protection Act 2018 regulations to have copies of your data and where relevant request corrections and revisions; should you request the deletion of your personal data this is subject to the conditions of the data controller with statutory record retention periods;


Regarding consent should this be withdrawn from Maltix Limited then there is no manual alternative to our computerised operations so you would be unable to continue as a customer of Maltix Ltd; following an unsuccessful request to Maltix HELP you then have the right to refer to the UK Information Commissioner’s Office for consideration;


Maltix Limited does not use automated processing in any form as decision making. If your email has been forwarded from a third party or colleague then this notice serves additionally for Article 14 of the Regulations.


The Data Protection Act 2018 represented here is for use by all Maltix partners worldwide and is distributed widely within our contact and payment systems.


The policy: This privacy policy notice is for this SaaS; SITE and served by Maltix UK and governs the privacy of those who use it.

Registered Office Address:

Maltix Ltd

Company number 12091935

71-75 Shelton Street

Covent Garden

London

WC2H 9JQ

Office hours only

UK telephone: 07397901597


The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.


Policy key definitions:

Under the Data Protection Act 2018 we control and / or process any personal information about you electronically using the following lawful bases.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.


Under the Data Protection Act 2018 your rights are as follows. You can read more about your rights in detail here;

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the Data Protection Act 2018

We may use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website but generally not on our Apps


We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. 


Our methods meet the Data Protection Act 2018 compliance requirement.


We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.


Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Ad-sense, eBay Partner Network, Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.


All affiliates are signed up to the Maltix Brand Bible


Clickable sponsored or affiliate links may be displayed as a website URL like t

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.


We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.


If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.


Under the Data Protection Act 2018 we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.


Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.


Any email marketing messages we send are in accordance with the Data Protection Act 2018 and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all Transpond lists, and in App notifications by following their link, otherwise contact the EMS provider.


Our EMS provider is; [Capsule].

We hold the following information about you within our EMS system;

Name

Telephone no

VoIP: Call recording

Email address

Home address

Smart Form Pages with information clients and applicants volunteer

A record of every integrated element required to operate your Maltix SaaS

That may include passwords for Lares VA support services 

App Notifications

Maltix PWA QR Site  QR Lite Helpdesk 

The Registrant has 100% and complete control over acknowledgments and notifications.

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