Integrating your knowledge base update
Why category buttons are essential for easy navigation
William Nicholls
Last Update 5 months ago
A short video explaining the possibilities of integrating your TAWK.to into other products, especially a Capsule CRM and also a brief explanation as to why Knowledge Base categories, connected to your PhoneLite or PhoneSite, is the secret sauce to ensuring "noddy proof" navigation for visitors, especially on their phone.
This explains why websites and their endless scrolling do not work very well on the phone, and how we overcome that.
You, (the Maltix client) has 100% and complete control over ALL the information articles you publish.
You can also rest assured that whatever you publish is immediately available on PhoneLite, PhoneSite or both at the same time.