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Maltix QR Tribe Operator Q&A

Tribe and Freedom subscriptions

William Nicholls

Last Update 4 months ago

This is where you manage everything from content and notifications to user permissions. You'll also use your Tawk.to dashboard to handle live chat and publish knowledge base articles that seamlessly integrate with your QR Site

With Maltix Sites, everyone benefits! For App Operators, "Join My Tribe" means you gain a dedicated, engaged audience through easy self-registration and a Members Area for exclusive content, boosting customer loyalty and direct communication via targeted push notifications for news, documents, and events.

For Registrants, it means getting a personalised, app experience without downloads, enjoying instant updates on specials, offers, and relevant information directly to their phone, and feeling part of a secure, exclusive community.

It's streamlined engagement that keeps everyone connected.

With Maltix QR Sites, operators gain a direct channel to push targeted deals and news to their "Tribe" via app notifications and an exclusive Members Area, driving sales efficiently.

Registrants get instant, personalised access to promotions and offers straight to their device, enjoying exclusive benefits without downloading an app.

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What is Maltix Tribe?

Maltix Tribe is your online community for customers. It's a special part of your site, acting like a private app, where customers can sign up to get exclusive content and updates.

How Customers Join Your Tribe

Customers simply fill out a form on your Maltix Tribe registration page. They create an account and get immediate access to the exclusive content.

The "Members Area"

This is the private part of your Maltix Tribe where only registered members can log in. It's a secure hub for your best customers, allowing you to share private news, special offers, and personalised information.

Notifications

Your Maltix Tribe can send app-like notifications directly to a user's phone, just like a regular app, without them needing to download anything. Users must click "Allow" when prompted to receive them. These notifications can alert members to new articles, events, or other content.

Managing Your Tribe

You can manually add customers, but it's better to let them sign up themselves.
Maltix Tribe isn't a full CRM (Customer Relationship Management) system, but it's a great tool for direct communication and building customer loyalty.

Admin & Publishing

You can find your admin login on the Maltix Tribe itself, in the top-right corner, in a menu called the "burger bar."
To publish articles, you use a separate service called Tawk.to. You create and publish articles there, and then link to them in push notifications you send from your Maltix Business Suite.
When a user clicks the notification, they are taken straight to the article on your Maltix Tribe page.

Do you have any questions about any of the features I've simplified?

For businesses with complex sales processes or extensive service needs, you may require a CRM

Where do I login to admin area for Tribe Members updates ?