What is the Knowledge Base

And it's connection with network building and marketing.

Luna Aquilina

Last Update 2 months ago

The tawk.to knowledge base within Maltix QR Lite and QR Site is a collection of articles, tutorials, and guides that provide information on how to use the knowledge base live chat feature within the Maltix QR Lite and QR Site platforms.


This Lares VA helps users learn Ai Assist,  live chat, create Ai SEO articles, manage chat conversations, and utilise other features of the platform to improve customer communication and support.

 Belt and braces, just like the big boys

The integrated Knowledge base creates articles to share within QR Site and through 3rd party subscriptions, through QR Lite entry


  • QR Site push notifications
  • In-app Members notifications for news & events
  • Members - only documentation 
  • Newsletters using Transpond a Capsule CRM 

Daily you create engaging and informative articles that can be shared with your audience using push notifications and in app notifications in tandem with newsletter, the knowledge base has you covered.

The data generated by Maltix SaaS moves seamlessly with Capsule CRM, allowing you to track and manage your communication with customers and clients more effectively. 

By using Transpond within Capsule CRM, you  send out newsletters and updates to your contacts, ensuring that they stay informed and engaged with your brand.

The Maltix philosophy on collaborative communication

We believe that in networking we follow the path of:- • Know me. • Like me • Follow me. • Trust me. • Work with me.


Now, the key to forming those:- bonds, alliances, friendships, and trusted relationships is:-

  • Experiences
  • Interactions
  • Communication


Yourselves or trained real person Lares Virtual Assistants follow the:- Suspect - to Prospect - to Qualified Prospect (Lead) to SALE, methodology.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us