Frequently Asked Questions about Maltix Services

Frequently Asked Questions about Maltix Services

1. What is a "Lifetime" Dynamic QR code offered by Maltix, and what are its benefits?

A "Lifetime" Dynamic QR code from Maltix is a QR code that remains the same indefinitely. However, the link or content it directs to can be updated at any time. This means you don't need to reprint materials with new QR codes as your business information evolves. You maintain control over where the QR code leads through the Maltix platform, often with the assistance of Lares Virtual Assistants (VAs).

2. What is Lares VA, and how does it support Maltix users?

Lares VA (Virtual Assistant) provides various levels of support across Maltix services. This includes initial setup (like form filling), content updates, technical assistance, design help, and even sales and marketing support, depending on the chosen Maltix plan. The goal of Lares VA is to remove the burden of technical tasks and allow users to focus on their business. Many plans include a specific number of VA hours, with additional hours available at an hourly rate.

3. Can I integrate Maltix services with other business tools I already use?

Yes, many Maltix services, particularly at the "Entry" and "Business Applications" levels, offer integrations with third-party platforms. Examples include CRM systems like Capsule, email marketing services like Transpond Newsletter, VoIP telephony like CircleLoop, payment processors like Stripe and PayPal, document signing platforms like DocuSign, and accounting software like XERO. The level of integration and the number of supported platforms increase with higher-tier plans.

4. What is Maltix Connect, and how can it help with networking?

Maltix Connect is a LinkedIn add-on designed to enhance networking efforts. It helps users identify potential contacts, build trust, and foster better relationships on LinkedIn. It's often described as a tool to accelerate network building for those using LinkedIn as part of their marketing strategy. Access to Maltix Connect varies by plan, with higher tiers offering more features and longer assessment periods.

5. What is the "Knowledge Base" feature in Maltix services, and how does AI integration enhance it?

The Knowledge Base is a central repository where users can store and organize various types of content (text, images, videos, etc.). The philosophy is "Enter once, Use many times," as this content can be utilized across different channels like CRM, future Progressive Web Apps (PWAs), and social media. With full AI integration, users can quickly search the Knowledge Base (and the internet) with a single query and even generate new content based on existing information or online resources.

6. How does Maltix address branding and design needs for businesses?

Maltix offers a "Design Help desk" service, especially included in "Mood" and higher plans, to assist with branding. This includes support from real Lares VA designers to ensure color palette continuity, the option to create a brand bible, and the production of branded assets like social media banners, header banners, and print-ready artwork. Maltix emphasizes the importance of human interaction in design to capture the values and mindset of a business, going beyond what AI alone can achieve.

7. What are "QRSites," and how do they differ from basic QR code functionality?

"QRSites" represent a more advanced offering from Maltix, evolving beyond simple QR code links. They can function as mini-apps or Progressive Web Apps (PWAs), offering multiple information screens, smart contact forms, document handling, e-commerce capabilities (with "QRSite Shop"), member areas, and various communication channels. They are designed to be mobile-friendly and omni-platform, providing a more comprehensive digital presence accessible via a single QR code.

8. What is "QR Life," and what kind of information can it manage?

"QR Life" is a suite of services focused on personal life management accessible through a phone. It allows users to store crucial personal information such as financial details, accommodation, social media links, identity documents, travel plans, health records, business ventures, and even end-of-life instructions. The goal is to consolidate essential life information in a secure digital format, accessible 24/7, reducing the need to carry physical cards and documents. Different tiers (Micro, Executive, Senior) cater to varying levels of complexity and security needs, with the "Senior" option including provisions for after-death management.