Knowledge Base Categories

Within TAWK knowledge Base

Mark Sauls

Last Update 3 days ago

For many a small business QR Site SME is all that they require, but keep an eye on the future as your business grows.

From experience, we know its easier to plan ahead, than try and retro fit in the future.

There is a strong correlation between your Knowledge Base categories and touch through Screen Categories within your QR Site. 
You may also need to forward plan for your CRM Custom fields and eventual Newsletters but your VA will help with the basics, their is a shop for more advanced Technical help HERE

For advanced help that will ultimately save you time and money please book with a Lares Clerical, Data & Design harmonisation specialists HERE


Advice from the CEO Maltix

Embarking on you Knowledge Base navigation categories can be achieved using Ai inside a TAWK article.

You can then easily create sub categories.

These categories only show up on your help desk when there are articles assigned to them.


Remember:

From your Burger bar App login:

You can send articles, categories or sub categories to your members area inside your QR Site, and they are notified without the link 

Or:

You can also push from your studio to ALL registrants which is a separate login area sent to you early in your training 

This is also the area where you can see your QR Site visitor reports.

Use Ai assist below


Ai generated category ideas 

Please do not forget your legals.

Depending on your areas of business, we do have a Legal Pack service, created inside your Tawk knowledge base HERE

1. Technology: This category can include articles, tutorials, and troubleshooting guides related to various technological devices, software, and platforms such as smartphones, laptops, operating systems, social media platforms, etc.

2. Health and Wellness: This category can cover topics such as nutrition, fitness, mental health, self-care practices, common illnesses, and remedies. It can also include articles on alternative medicine, mindfulness, and stress management techniques.

3. DIY and Home Improvement: This category can include step-by-step guides, tips, and tricks for various DIY projects such as home repairs, painting, gardening, interior designing, furniture restoration, and organisation hacks.

4. Finance and Money Management: This category can provide information on personal finance, budgeting, investing, saving strategies, credit management, tax tips, and general financial literacy.

5. Travel and Adventure: This category can cover travel destinations, travel planning tips, budget travel advice, hotel and accommodation reviews, adventure activities, and travel itineraries.

6. Food and Cooking: This category can include recipes, cooking techniques, ingredient profiles, meal planning tips, dietary restrictions, and information on different cuisines.

7. Education and Learning: This category can cover articles on various educational topics, study tips, career advice, online learning platforms

8. Parenting and Childcare: This category can provide information and resources for parents, including tips on parenting, child development milestones, discipline strategies, educational activities for children, and advice on topics such as potty training, sleep training, and managing screen time.

9. Fashion and Style: This category can cover fashion trends, styling tips, outfit ideas, fashion hacks, beauty tips, and information on sustainable fashion and ethical brands.

10. Sports and Fitness: This category can include articles on different sports, fitness routines, workout plans, sports gear reviews, training tips, and information on sports events and competitions.

11. Arts and Culture: This category can cover topics such as art history, famous artists and their works, art techniques, cultural events, music, theatre, literature, and film reviews.

12. Career Development: This category can provide resources for career growth, job search tips, interview preparation, resume writing advice, workplace etiquette, networking strategies, and entrepreneurship guidance.

13. Home Decor and Design: This category can include articles on interior design styles, home decor trends, DIY home decor projects, organising and decluttering tips, and home staging advice.

14. Relationships and Dating: This category can cover topics such as relationship advice, dating tips, communication skills,

conflict resolution strategies, love and romance, marriage advice, and tips for maintaining healthy relationships.

15. Environmental Sustainability: This category can provide information on eco-friendly practices, recycling and waste management, renewable energy sources, sustainable living tips, and ways to reduce carbon footprint.

16. Science and Technology: This category can cover scientific discoveries, breakthroughs, and innovations in various fields such as space exploration, medicine, engineering, robotics, and artificial intelligence.

17. Personal Development and Self-improvement: This category can include articles on personal growth, self-reflection exercises, goal setting techniques, time management tips, mindfulness practices, and strategies for building confidence and resilience.

18. History and World Events: This category can cover historical events, notable figures, significant milestones, and global news stories that have shaped the world we live in today.

19. Automotive: This category can include articles on car maintenance, troubleshooting common issues, car buying guides, tips for safe driving, and information on the latest automotive technologies.

20. Gaming and Entertainment: This category can cover video games, gaming consoles, game reviews, cheat codes, tips and tricks, movie and TV show recommendations, book reviews, and updates on the entertainment industry.

21. Social Issues and Advocacy: This category can address important

social issues such as inequality, discrimination, human rights, environmental justice, poverty, and advocacy efforts. It can include articles on raising awareness, providing resources for individuals to get involved, and highlighting organisations and initiatives working towards social change.

22. Beauty and Skincare: This category can cover skincare routines, beauty tips, product reviews, makeup tutorials, skincare ingredients, and advice on maintaining healthy skin and hair.

23. Sports and Fitness: This category can include articles on different sports, fitness routines, workout plans, sports gear reviews, training tips, and information on sports events and competitions.

24. Entrepreneurship and Business: This category can provide resources for aspiring entrepreneurs, start-up advice, business planning, marketing strategies, financial management, and success stories of established businesses.

25. Science Fiction and Fantasy: This category can cover books, movies, TV shows, and games in the science fiction and fantasy genres. It can include reviews, recommendations, discussions on popular franchises, and analysis of themes and storytelling techniques.

26. Self-Care and Mental Health: This category can provide information and resources on self-care practices, stress management techniques, mindfulness exercises, meditation, therapy options, and tips for maintaining good mental health.

27. Home and Garden: 

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