Maltix QR Site Case Studies and Success Stories

Open share beta testing program to get feedback from users and improve their platform.

William Nicholls

Last Update 6 months ago

The Test bed is revolutionary

The integration of a tawk knowledge base system into the category site plan of Maltix QR Site PWA represents a significant revolution in the way businesses can provide customer support and information to their users.


By incorporating a knowledge base system directly into the website's structure, businesses can streamline the process of answering customer queries and providing relevant information, videos, shops, smart form pages, Likert surveys, DocuSign etc


This gives operators 100% control of Ai driven content themselves or increasingly through the platform of Lares Clerical VA services


This integration allows users to easily access a wealth of information about products, services, and frequently asked questions without having to navigate away from the site. This not only saves time for both customers and businesses but also improves the overall user experience by providing a seamless and efficient support system.

Furthermore, the tawk knowledge base system can be customised to fit the specific needs and branding of the business, ensuring a consistent and professional look and feel across all customer interactions. This level of customisation and integration is a game-changer for businesses looking to enhance their online presence and provide exceptional customer service.

The revolution of combining a tawk knowledge base system into the category site plan of Maltix QR Site PWA represents a powerful tool for businesses to improve customer support, streamline information access, and enhance the overall user experience.

The Maltix Tribe

In the early days of the Maltix tribe, the founders decided to launch an open share beta testing program to get feedback from users and improve their platform. They wanted to involve their community in the development process and make sure that their product met the needs of their users.

The beta testing program was a success, with users providing valuable feedback on the platform's features, usability, and performance. The Maltix tribe was able to make improvements based on this feedback and create a better product for their users.

The open share beta testing program was a key part of the Maltix tribe's early launch strategy, helping them to build a strong community of users and create a platform that met their needs.

Maltix has adopted an open resource whereby anyone looking to adopt this new and exciting technology can talk to an existing operator.


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