#1 The Sales Journey 07 05 2025

The training outlines a structured approach to sales, specifically detailing the steps and estimated durations for a sales call. It breaks down the process into sequential phases, starting with initial contact and moving through establishing the reason for the call, building rapport, introducing the offering, and importantly, discovering the potential customer's needs and challenges using techniques from Huthwaite like Situation, Problem, Implication, and Needs Questions (SPIN).

The framework continues with presenting a service summary, attempting to close the deal through various methods, and finally, reassuring the customer and handling follow-up tasks like completing paperwork and updating the CRM from your Personal QR Lite. 

This detailed guide serves as a script and timeline for Lares salespeople.