In App and push notifications, whats the difference?
Important knowledge inside a QR Site PWA
William Nicholls
Last Update 2 hours ago

In-app notifications and push notifications are both methods of delivering notifications to users in a Maltix QR Site Progressive Web App (PWA), but they have some key differences:
1. Delivery:
- In-app notifications are delivered within the PWA itself, appearing as a pop-up or a banner within the app's user interface.
- Push notifications are delivered to the user's device outside of the PWA, appearing as a notification on the device's home screen or in the notification centre.
2. Timing:
- In-app notifications are triggered and displayed immediately when the user is actively using the PWA.
- Push notifications can be sent to the user's device even when they are not actively using the PWA, allowing for real-time updates and engagement.
3. Permission:
- In-app notifications do not require explicit permission from the user as they are part of the app's user interface.
- Push notifications require the user to grant permission to the PWA to send notifications to their device. This permission is typically requested when the user first visits the QR Site.
4. Reach:
- In-app notifications are limited to the users who are actively using the PWA at the time the notification is triggered.
- Push notifications have a broader reach as they
can reach users who may not be actively using the PWA at that moment. Push notifications can be sent to the user's device, even if the PWA is not currently open, allowing for greater engagement and the ability to bring users back to the QR Site.
5. Interaction:
- In-app notifications can be interacted with directly within the QR Site. Users can click on the notification to open a specific page or perform an action within the app.
- Push notifications Users open the PWA by tapping on it. However, Maltix QR Site allows for more advanced interactions, such as quick actions or inline replies, or reaction to en external smart form page to automate to a Capsule CRM
6. Customisation:
- In-app notifications can be fully customised to match the PWA's branding and design. Maltix QR Site gives more control over the appearance and behaviour of in-app notifications.
- Push notifications Maltix QR Site enables customised content with an icon of the notification.
7. Progressive Web App GDPR operating system
Maltix QR operators have access to an admin area behind the burger bar log in of their App.
In-app notifications are displayed within the PWA itself, and are triggered immediately to all registrants, and do not require explicit permission from the registrant.
Push notifications, on the other hand, are client permission only and built into the GDPR operating system of the App giving the registrant complete control.
Compliance to GDPR and the the new Cyber and security resilience bill are absolutely core to the Maltix QR Site Progressive Web App (PWA) operating system.
Maltix provides a complete data management pack built into your Knowledge base and linked to Smart Form Pages, e,g, DocuSign, Contact request, Likert surveys, Stripe shops etc
