VA requirements Philippines
Departmental requirements
William Nicholls
Last Update 2 months ago
Maltix SaaS is a software as a service platform that offers a range of cloud-based services to businesses. These services include tools for communication, collaboration, project management, and more. Users can access these services through a web browser, eliminating the need to install and maintain software on individual devices. Maltix SaaS is designed to be scalable, flexible, and cost-effective, making it a popular choice for businesses of all sizes. Additionally, Maltix SaaS offers regular updates and maintenance to ensure that users have access to the latest features and security enhancements.
When used together, Maltix SaaS and Lares VA provide businesses with a comprehensive solution for managing their operations and improving efficiency.
Where does the word Lares come from ?
Lares were typically honored with small household shrines or altars, where offerings of food, wine, and incense were made to them. They were also often included in household prayers and rituals, asking for their protection and blessings.
Lares were an important part of Roman religious beliefs and practices, and were seen as essential for ensuring well-being and prosperity.
Subject to Funding
Please note , all Lares time is subject to your meeting the Book time for any given task.
When trained this should be easy.
Hours will be flexible growing alongside our marketing
The initial training courses will be 20 hours or so, and that should be proficient enough for you to start paid work
The probation period is applicable and accessed on your application
Please note by the end of training you will have familiarity with all these systems.
Platform "Sign ups" later using assigned Maltix email and passwords
- QR Code generator Pro
- Wufoo smart form pages Pro
- Tawk.to
- Fliplet PWA creator
- Bizicard pro
- Capsule CRM
- Transpond newsletter
- Titan email pro
- Knowledge bases
- Maltix Book Time
- Maltix online shops
- My Most Trusted
- Stripe
- Xero
- Clockify
- Asana
You will be expected to attend all training sessions with the understanding that you will also be learning on the job whilst we assess your skill sets and our training practice.
Lares VA Departments required
- Clerical
- Technical
Job Summary: The Virtual Assistant Clerical will provide administrative support to the company by handling various tasks such as scheduling appointments, managing emails, and handling customer inquiries.
The ideal candidate must be organised, detail-oriented, and have excellent communication skills in UK & Commonwealth English
Training will be provided
Support services via TAWK platform www.maltixqr.info
Responsibilities:
1. Manage and organise emails on the titan platform, respond to inquiries, and draft correspondence.
2. Schedule appointments and meetings for the company's executives using Calendly Zoom and Google Meet
3. Handle customer inquiries and provide excellent customer service from the My Most Trusted platform
4. Conduct research on various topics as needed.
5. Assist with social media management and content creation
6. Handle basic bookkeeping tasks such as invoicing to accounts, expense tracking, time tracking using Clockify
7. Coordinate travel arrangements and accommodations for company shows and events.8. Assist with event planning and coordination.
9. Maintain confidentiality and handle sensitive information with discretion.
10. Perform other administrative tasks as assigned.
11. Operate the Transpond Newsletter system
12. Update and operate the Capsule CRM system
12. Operate and train push notifications within the Company and within the clients push notifications system
13. Operate the Asana project management system
14. Must be proficient in office 365 Word, Excel as a minimum with the express ability to adapt to the TAWK.to article creation platform for Maltix and Maltix clients.
Requirements:
1. Proven experience as a virtual assistant or in a similar role.
2. Excellent communication skills, both written and verbal.
3. Strong organisational skills and attention to detail.
4. Proficient in using a knowledge base.
5. Ability to work independently and prioritise tasks effectively.
6. Familiarity with online communication tools such as Zoom & Google meet
7. Ability to adapt to a rapidly changing business environment
8. Ongoing training of incoming Virtual Assistants
9. Training and support of clients operational requirements
10.Constant training advice to clients
11.Joined up thinking with interlinked technology
12:Complaints handling and managing difficult conversations/customers with a customer-centric disposition
Job Title: Virtual Technical Assistant
Job Summary: The Virtual Technical Assistant will provide technical support to the company by handling various technical tasks
- Directly via screen share
- Indirectly via clients own Knowledge base
- 247/ 365 Chat room
The ideal candidate must be organised, detail-oriented, and have excellent communication skills in UK & Commonwealth English
Training will be provided
Creation and support services via TAWK platform www.maltixqr.info
1. CRM (Customer Relationship Management):
2. Marketing Automation:
3. Communication Tools:
4. Project Management:
5. Analytics and Reporting:
6. Extensive Integration Capabilities:
7. Mobile Accessibility: Multiple PWA templates.
8. Customisation Options:
9. Collaboration Tools:10. Security compliance: Maltix SaaS prioritises data security
11. Data harmonisation: Across all platforms
12: Stripe configuration
13: Dynamic QR creation and reporting
14: Daily interaction with Lares Design
15: Smart Form Page creation and integration, customer reassurance and branching logic automation
16: Daily operation of The My Most Trusted platform
17: Complaints handling and managing difficult conversations/customers with a customer-centric disposition
- Daily Clockify
- Operate the Asana project management system
- B) Chat room monitoring
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