Late payment policy
7 days from due date
Charlie Dillon
Last Update a month ago
Terms and Conditions: Late Payment and Account Recovery1. Statutory Compliance These terms are governed by the laws of England and Wales, specifically the Late Payment of Commercial Debts (Interest) Act 1998. Maltix reserves the statutory right to charge interest and reasonable debt recovery costs on all late payments.
2. Account Status and Termination Failure to settle subscription arrears will result in the account being flagged for termination. A "Hard Stop" notice provides a final window to reverse the closure process. During this period:
- Digital infrastructure remains suspended.
- The client is liable for all outstanding balances and potential termination fees.
- Forfeiture: Permanent termination results in the total loss of this integrated asset.
- Rebuild Costs: Clients acknowledge that rebuilding this "Mobile Command Centre" independently would require significant capital expenditure.
- Data Erasure: All profile settings, documentation history, and PWA registrant data will be permanently purged to meet data minimisation requirements.
- Data Vaulting: Clients may choose to "mothball" their infrastructure for 24 months for a fee of £199. This preserves the configuration and data history, exempting it from the immediate erasure protocol.
- Option 1: Reverse Termination: Settle arrears immediately to restore all services, including Maltix Connect (LinkedIn) automation and Tribe networking. No termination fees apply.
- Option 2: Formal Termination (£99 Fee): Formal "eviction" from the platform. This results in the permanent removal of all Dynamic QR codes, E-cards, Smart Forms, and automation tools.
- Option 3: Data Vault (£199 Fee): Active services are paused, but the £16,000+ infrastructure and data are securely archived for two years.
- Debt Recovery: Maltix will proceed to recover the outstanding balance and the £99 termination fee through formal debt recovery channels or the Small Claims Court.
- Legal Costs: The client shall be liable for all legal and administrative costs incurred during the recovery process.
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