How to SEO your TAWK Articles
QR Site operators
William Nicholls
Last Update 6 months ago
Use Tawk support for more information.
TAWK are very helpful To optimise your tawk.to articles and categories for SEO, follow these steps:
1. Public Articles: Ensure your articles are set to public so they can be indexed by Google. Public articles will be displayed in your knowledge base and are available to anyone with access to the URL.
2. Categories: Properly categorise your articles. Setting up your categories right makes it easier for your visitors to find the information they're looking for. You can select multiple categories per article, with one being the Primary Category.
3. Parent Categories: Create Parent Categories to contain several smaller categories. If you're not nesting categories, you can leave the Parent Category option as the default Top Level Category.
4. Descriptions: Add brief descriptions to your categories. This will appear in the list view when a visitor browses your Knowledge Base, alongside articles, and in the metadata.
5. Order of Articles: Arrange your articles in the order you want them to appear. This makes it easy to draw attention to the articles you want your readers to see first.
6. Breadcrumbs Menu: When a visitor searches directly for an article, the primary category will appear in the breadcrumbs menu above the article. This helps in keeping information organised and easy to find.
How to SEO your TAWK Articles
Terminology: Apps have multiple screens.
- Splash/Welcome screen.
- Home screen.
- Log-in/Log-Out screen.
- Profile screen.
- Settings screen.
- Chat Screen Tawk
- Status Screen
- Privacy Policy Screen TAWK
- Terms & Condition Screen TAWK
Example: How to SEO your TAWK Articles
Case Study so far.....................
The Maltix Knowledge Base has 20 Categories and well over 1000 articles creating 250,000 article views a year
Those articles each indexed to Google and particularly Ai search.
op categories, sub categories and articles can be directly connected to the QR Site navigation within the Members area
Unlike a website page, an App screen has multiple TAWK connections that are indexed for SEO.
In other words, every Screen is separately SEO
Therefore, every Screen must have multiple categories and multiple articles connected to it.
Example: QR Site SME Screen

Ask AI to create your Categories, this is how they are created
How to SEO your TAWK Articles
1. Top level Category: QR Site App
2. Go to the knowledge base section. This is usually located in the sidebar menu or under the "Settings" tab.
3. Click on "Manage Categories" or a similar option to access the category management page.
4. Click on the "Add Category" button to create a new category.
5. Enter a name for the category. For example, you can use "Maltix QR Site" as the category name.
6. Add a description for the category if desired. This can provide additional context or information about the category.
7. Choose an appropriate icon or image to represent the category. This can help users quickly identify the content related to Maltix QR Site.
8. Save the category to create it.
9. Repeat steps 4-8 if you need to create additional categories for different aspects or features of Maltix QR Site.
10. Once all the categories are created, you can start adding articles or FAQs to each category.
11. Click on a category to access its content management page.
12. Click on the "Add Article" or "Add FAQ"
Top Category "QR Site App"
Sub Category 1 Clients Site's
Sub Category 2 Shop Maltix QR
And so forth and so forth.
Articles SEO your App How to SEO your TAWK Articles
Every article should adhere to a SEO optimisation regime (Best practice)
Your Lares VA Clerical are trained to create your Categories and the consequent articles.
On average they take 2 to 3 hours to set up your categories and then they create two articles an hour.
This is documented in the Book Time
Every article must link back to your QR site Registration.
or QR Site Engage Page.
Push notifications are your future reward
Proof of the pudding
Google or Ai search Maltix QR Site
Consistently it's Tawk articles and YouTube that links to articles and drives interest to the App
Track on your Site analytics
How to SEO your TAWK Articles

